What is Time And Attendance?
Organizations of all sizes use time and attendance systems to record when employees start and stop work, and the department where the work is performed. A time and attendance system provides many benefits to organizations. It enables an employer to have full control of all employees working hours. It helps control labor costs by reducing over-payments, which are often caused by transcription error, interpretation error and intentional error. Manual processes are also eliminated as well as the staff needed to maintain them. It is often difficult to comply with labor regulation, but a time and attendance system is invaluable for ensuring compliance with labor regulations regarding proof of attendance.
What is Biometrics?
Biometrics refers to metrics related to human characteristics. Biometrics authentication (or realistic authentication) is used in computer science as a form of identification and access control.
  • It is also used to identify individuals in groups that are under surveillance. Biometric identifiers are the distinctive, measurable characteristics used to label and describe individuals.
  • Biometric identifiers are often categorized as physiological versus behavioral characteristics.
  • Physiological characteristics are related to the shape of the body. Examples include, but are not limited to fingerprint, palm veins, face recognition, DNA, palm print, hand geometry, iris recognition, retina and odour/scent. Behavioral characteristics are related to the pattern of behavior of a person, including but not limited to typing rhythm, gait, and voice.
  • Some researchers have coined the term behaviometrics to describe the latter class of biometrics.
  • What we specialise in?
    Since its foundation in 1992, SBE’s mission has been to create software that empowers and enriches people in the workplace. We prefer to think of our customers as our Business Partners and therefore we are committed to delivering not only the best possible solutions to your specific needs but we are also committed to an ongoing relationship of professional service to all our clients. SBE was started by two brothers who have been in the Information technology and manpower industry for many years and this experience is reflected in the solutions and support presented by the company. SBE specialises in the production of Time Management systems and the Viper range of products include a full Time and Attendance and Personnel system to meet even the most demanding needs.
    What can I do if my reader does not connect?
  • Make sure that the network cable is plugged in.
  • Check that your local area connection is connected.
  • Make sure that your computer's IP address and the reader's IP address are in the same range.
  • Wireless connection must be disabled.
  • Firewall or anti-virus block the communication.
  • Check that the drivers were loaded in system 32 when re-loading software.
  • Why are my Employees unable to clock?
  • Employee might not be on reader
  • Employee might be on reader, but might not be linked to the reader in the relation maintenance
  • Prism may be damaged or faulty
  • Reader might be off
  • When employees clock their finger positioning might be incorrect
  • Employees fingers might be dirty, dry or cut
  • Facial template might be unreadable
  • Make sure that no light is in background
  • Why will the reader be off?
  • Powersupply might be off or unplugged
  • Have you experienced any bad weather e.g lightning damage?
  • Mobile device - Battery might not be charged or switched off.
  • Why is my siren not going off?
  • Software might be closed and not minimized
  • Siren might be unplugged or switch might be off
  • Siren times might be incorrect
  • Siren might be broken or faulty
  • How to reset a reader?
  • You have to reset the reader with paperclip by pushing the button in pinhole
  • Location 1: On the side of the reader underneath the rubber cover
  • Location 2: On the bottom / back of the reader
  • Why is my GPRS reader offline?
  • No more data on simcard
  • GPRS settings might have changed
  • Sim module or Coreboard faulty (Faulty reader)
  • Why is the alarm going off on the reader?
  • Tamper switch circut at the back is open
  • Why is my clock card report empty?
  • Did not download transactions
  • Incorrect pay period was selected
  • Employee is not scheduled
  • Possibility that employee did not clock
  • Employee number of employee is incorrect
  • Why can't I print reports?
  • Timecard.tps path might be incorrect
  • Printer selected might not exist
  • Default printer settings might be incorrect
  • APN List